Key notes: Welcome converts shoppers into customers by providing them with real-time product expertise.
Office address: 900 Broadway, Suite 706, New York, New York, United States
Description: Welcome converts shoppers into customers by providing them with real-time product expertise to make the most informed purchasing decisions possible. The company solution enabling retailers and brands to provide expertise, wherever it is, to consumers, wherever they are. They have proven consumers are 2-4X more likely to convert when they have access to timely expertise. Intelligence gathered from across their network and actual conversations can now also impact consumer experience across every touchpoint. Their clients include two of the top five U.S. retailers, as well as iconic brands AT&T, Dyson, Google, HP, LG, Nintendo and Samsung. Welcome received TSIA Vision Award for Best Services Enabler in 2012, Eggie Award for Best Marketing Platform in 2014, and Eggie Award for Best Brand Support Solution in 2016.
http://www.crunchbase.com/organization/chatid
$ 23,208,267 over 6 funding rounds.
Date | Name | $ Invested | Crunchbase link |
---|---|---|---|
2011-07-01 | None | $ 18,000 | Detailed data |
2013-05-31 | None | $ 1,250,000 | Detailed data |
2015-08-13 | B | $ 11,200,000 | Detailed data |
2017-12-08 | None | $ 2,740,267 | Detailed data |
2012-01-01 | None | $ 2,000,000 | Detailed data |
2014-04-08 | A | $ 6,000,000 | Detailed data |
Round Date | Round Name | Investor | Crunchbase Link |
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To update the information on funding or number of employees, please do that directly on Crunchbase.
Created: 17-May-2012, 23:12
Last Crunchbase update: 04-Jul-2020, 05:02
Last modified: 06-Mar-2021, 05:02
Country: USA